The Levy Lifecycle, Without the Spreadsheet
Levy collection is where strata administration gets real: notices have to go out on time, payments have to be matched to the right lot, arrears have to be chased consistently, and every dollar has to reconcile — because the committee will ask, and the auditor will check. Most managers run this across a general-purpose accounting package, a banking portal, a mail merge and a spreadsheet of who’s behind.
TowerDesk brings the whole cycle into the building’s own platform. Levy notices, budgets and ledgers live next to the strata roll they’re calculated from; payments flow back through bank feeds and reconcile against the same lots; arrears escalate through a structured debt recovery process; and committee members watch it all with their own read-only financial visibility.
What’s in the Finance & Banking Suite
Levy Notices & Bulk Levy Runs
Generate levy notices for the whole building in one pass, calculated from the strata roll, delivered by email or printed letter — with the resident’s levy account visible in their own portal.
Bank Feeds & Reconciliation
Transactions feed in from the bank and match against lots and invoices, so the ledger reflects reality without manual keying — and discrepancies surface instead of hiding.
Direct Debit
Owners can pay levies by direct debit, smoothing cash flow for the building and cutting the follow-up burden for the manager.
ABA / EFT Payment Files
Pay contractors and refunds in batches with ABA/EFT files generated for Australian banking — one upload to the bank instead of a night of manual transfers.
Invoice Approval Workflow
Invoices route through delegated approval limits before anything is paid, with a full audit trail of who approved what — committee-friendly and auditor-ready.
Structured Debt Recovery
Arrears escalate through a consistent, documented recovery process — reminders, formal notices and status tracking — instead of ad-hoc chasing that treats identical owners differently.
What Owners See in Their Portal
Every owner sees their own levy account in the building’s branded portal: current balance, levy history, and how to pay — BPAY biller codes, bank transfer details, and online payment options where enabled. Fewer “what do I owe?” emails; fewer payments that arrive with no reference and have to be detective-worked back to a lot.
Built for Committees and Auditors
Committee members get financial visibility without spreadsheet hand-offs: budgets, ledgers, arrears and approvals, all read-only and always current, with financial reports included in automated monthly exports and AGM packs. And because every movement is logged, audit season becomes an export rather than an excavation. It’s part of the same platform that runs maintenance, governance and communications — see pricing for the all-inclusive lot-based rates.